| Answers |
| 1. |
Yes. Our
shopping cart processes all the information by using the latest security
technology: SSL 128-bit encryption.
|
| 2. |
Yes, your
personal information is securely stored in our Ecommerce database with the
same SSL 128-bit encryption. You have the option to make this information
available for future orders when logging in, so that you do not have to
type it again when you come back and shop from us.
|
| 3. |
Absolutely
not: We do not sell, trade, or share any of your information with anyone
under any circumstances. Click here to review our
Privacy Policy.
|
| 4. |
Credit
cards are charged at the time of the order, before the order is shipped
out. You will receive notification by e-mail if the payment was
approved.
|
| 5. |
You can
check on the status of your order by clicking on Order Status or by clicking on the link on
your order confirmation e-mail to review your order.
|
| 6. |
If a
tracking number is assigned to your order, you can track the order by
logging in to the Order Status and
reviewing your order.
|
| 7. |
If you
forgot your password, you can retrieve it by clicking on the Forgot
Password link on the Order Status page or
during the checkout process while placing a new
order.
|
| 8. |
Our return
policy is available on the Terms of Sale
agreement.
|
| 9. |
There are
various ways of finding a product. You can browse our online store through
categories by clicking on the main menu button links to find what you are
looking for, you can also click on 'Search' and type a search term related
to what you are looking for and all corresponding results will be
displayed.
|
| 10. |
There are
links and buttons on the site to get you where you want to go. Products
are available from the main menu and under the "Products" button link, you
can also view informational web pages that we have set up so you can get
some information on our company and our products.
|
| 11. |
Information about our company is available on the About Us page.
|
| 12. |
Our contact information is provided on our Contact
Page.
|
